[{"title":"What is Clubhouse Rewards?","content":"

Clubhouse Rewards is Between the Lines free loyalty program. Earn 3% back in BTL Bucks on eligible purchases and use your BTL Bucks toward future purchases.

"},{"title":"Who can join?","content":"

Anyone can create a free Between the Lines account and access Clubhouse Rewards. Use the same email address you enter at checkout so your purchases and BTL Bucks stay connected.

"},{"title":"How do I earn rewards?","content":"

Earn 3% back in BTL Bucks on every eligible purchase. Your BTL Bucks are connected to the email address used at checkout, even when you are not signed in. Closeout items and other excluded products do not earn BTL Bucks.

"},{"title":"How do I use my BTL Bucks?","content":"

Sign in with the email address used at checkout to view your balance. During checkout, select the option to apply your available BTL Bucks toward your purchase. Any unused balance will remain in your account for later.

"},{"title":"Is there a limit to how much I can earn?","content":"

No. There is no limit to how many BTL Bucks you can earn.

"},{"title":"Do my BTL Bucks expire?","content":"

No. Your BTL Bucks do not expire and will remain available in your account until you use them.

"},{"title":"Do I need an account to earn BTL Bucks?","content":"

No. You earn BTL Bucks using the email address entered at checkout, even if you are not signed in. Create an account or sign in with that same email to view and use your balance.

"},{"title":"When will my BTL Bucks be available?","content":"

BTL Bucks are available approximately 24 hours after an eligible purchase and can then be used toward a future purchase.

"},{"title":"What happens to my BTL Bucks if I return an item?","content":"

BTL Bucks earned from returned or refunded items will be removed from your balance. If those BTL Bucks have already been used, the adjustment may be deducted from your remaining balance or refund.

"},{"title":"Which purchases are excluded?","content":"

Uniforms, team fan gear, closeout items, sale or discounted items, taxes and shipping do not earn BTL Bucks. Orders using discount codes are also excluded from earning rewards. These exclusions apply to both Clubhouse Rewards and Clubhouse Pro.

"},{"title":"Can I earn and use BTL Bucks online and in-store?","content":"

Yes. Use the same email address online and in-store so your BTL Bucks remain connected to one account.

"},{"title":"What is Clubhouse Pro?","content":"

Clubhouse Pro is currently available through select BTL partner programs. Eligible members earn 10% back in BTL Bucks on qualifying full-priced gear instead of the standard 3%. It is not currently open for general enrollment. The same earning exclusions apply. Our free Clubhouse Rewards program remains available to all customers at 3% back on eligible purchases.

"},{"title":"Do gift cards earn BTL Bucks?","content":"

Yes. Gift card purchases earn BTL Bucks at your membership rate, subject to the usual earning exclusions. When you use a gift card, the amount covered by the gift card does not earn rewards again. You earn BTL Bucks only on the remaining eligible amount paid after the gift card is applied. For example, if you buy $100 of eligible full-priced gear and pay $60 with a gift card, rewards are calculated on the remaining $40. This applies to both Clubhouse Rewards and Clubhouse Pro.

"}]

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